"Xercise Fitness has been our go-to repair service for over 5 years. Their response time is unmatched, and their technicians are incredibly knowledgeable. They've saved us thousands in equipment replacement costs by extending the life of our machines."
Commercial Fitness Equipment Service & Repair
Factory-certified technicians, rapid 24-hour response times, and comprehensive repair solutions for all major fitness equipment brands — minimizing your downtime and maximizing member satisfaction across New York, New Jersey, Connecticut, and Florida.
Comprehensive Repair Services
From routine component replacement to complex electronic diagnostics — we service every category of commercial fitness equipment
Commercial Cardio Equipment Repair
Our technicians are experts at diagnosing and repairing all categories of commercial cardio equipment — from treadmill motor failures and belt wear to elliptical resistance issues and stair climber drive system faults. Most repairs are completed in a single visit using our on-hand OEM parts inventory.
- Motor and drive system repairs
- Belt replacement and alignment
- Console and electronic troubleshooting
- Calibration and performance optimization
- Preventive maintenance and lubrication
Why Choose Our Service & Repair Solutions?
Unmatched expertise, comprehensive parts inventory, and a genuine partnership approach to keeping your facility fully operational
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Factory-Directed Warranty Work
We perform warranty work as directed by manufacturers — servicing your equipment to brand-specific standards while maintaining full warranty coverage and providing complete documentation.
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Comprehensive OEM Parts Inventory
We maintain an extensive on-hand inventory of OEM parts for all major fitness equipment brands — enabling 96% of repairs to be completed during the initial service visit without extended wait times.
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Fast 24-Hour Response
Equipment downtime means lost revenue and frustrated members. Our 24-hour average response time — and same-day emergency response for critical failures — minimizes the impact on your business.
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Complimentary Facility Assessments
We offer complimentary fitness center assessments to proactively identify equipment issues and recommend preventive solutions before small problems become expensive emergency repairs.
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Multi-Property Discounts
If you own or manage multiple fitness facilities, we offer discounted service rates across your entire property portfolio — helping you maintain consistent equipment performance across all locations cost-effectively.
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Partnership Approach
We are more than a repair vendor — we are your long-term fitness facility partner, providing ongoing service support, equipment consultation, and proactive maintenance recommendations throughout the equipment lifecycle.
Emergency Repair Service Available
Equipment failures during peak hours can severely impact your member experience and revenue. Our emergency repair service prioritizes your most critical equipment failures — getting them back in operation as quickly as possible. Don't wait, call us now.
Call 877-GYM-FIXXOur Efficient Repair Process
A streamlined six-step process designed to get your equipment back in operation as quickly as possible
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Service Request
Contact us by phone at 877-GYM-FIXX or via our online form with details about your equipment issue. For emergency repairs, our phone line ensures immediate attention and rapid dispatch of the nearest available technician.
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Diagnostic Assessment
Our factory-certified technicians conduct a thorough, systematic diagnostic assessment to identify the root cause of your equipment issue — determining the exact parts and repair procedures required before any work begins.
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Transparent Repair Quote
We provide a clear, itemized quote for all required repairs including parts and labor — no hidden fees. For warranty work, we coordinate directly with the manufacturer on your behalf to streamline approval and coverage.
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Repair Execution
Upon your approval, our technicians complete all repairs using genuine OEM parts from our on-site inventory. With a 96% first-visit resolution rate, most repairs are finished during the initial service call — no return trips, no extended downtime.
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Testing & Quality Assurance
After every repair, we conduct comprehensive functional testing of the equipment — verifying correct operation, calibration, safety feature function, and performance under load before the machine is returned to your members.
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Service Documentation & Follow-Up
We provide complete written documentation of all repairs performed — supporting your warranty records and maintenance history. We follow up after every service call to confirm equipment is performing correctly and to your satisfaction.
Need immediate service for your commercial fitness equipment?
Request Service NowWhat Our Clients Say
Hear from facility managers who rely on Xercise Fitness for commercial gym equipment repair
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"We manage 12 corporate fitness centers, and Xercise Fitness handles all our repair needs seamlessly. Their multi-property discount program has significantly reduced our maintenance costs while keeping our equipment in perfect working order across all locations."
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"After a major treadmill failure during our busiest hours, Xercise Fitness arrived within 2 hours of our call. Their emergency service saved us from member complaints and potential cancellations. They're now our exclusive service provider."
Frequently Asked Questions
Common questions about our commercial fitness equipment service and repair
Xercise Fitness targets a 24-hour response time for all commercial repair requests. For true emergency situations — like treadmill failures during peak hours — we prioritize same-day dispatch whenever possible. Preventive maintenance contract clients receive priority scheduling over non-contract clients. Call 877-GYM-FIXX for immediate assistance.
Yes. Xercise Fitness performs factory-directed warranty work for all major commercial fitness equipment manufacturers. Our factory-certified technicians complete warranty repairs to brand-specific standards and we coordinate directly with manufacturers on your behalf — streamlining the approval process and getting your equipment repaired faster.
We service and repair all major commercial fitness equipment brands including Precor, Life Fitness, Technogym, TRUE Fitness, Cybex, Star Trac, Hammer Strength, Peloton, Hoist Fitness, Intenza, Batca, Sprintex, and many more. View our full brand list or call us to confirm coverage for your specific equipment.
Yes. Xercise Fitness maintains a comprehensive OEM parts inventory for all major fitness equipment brands. This is a key reason our first-visit resolution rate is 96% — in the vast majority of cases, our technicians arrive with the parts needed to complete your repair during the initial service visit, eliminating days of waiting for parts to be ordered and shipped.
Yes. If you own or manage multiple commercial fitness facilities, Xercise Fitness offers discounted service rates across your entire property portfolio. Contact us to discuss a multi-property service agreement that helps you maintain consistent equipment performance across all locations while maximizing your maintenance budget.
You can request service through our online contact form or by calling 877-GYM-FIXX (877-496-3499) directly. For emergency repairs, calling is the fastest route to our team. We'll dispatch a certified technician as quickly as possible with the goal of getting your equipment operational with minimal downtime.
Keep Your Fitness Equipment in Peak Condition
Partner with Xercise Fitness for all your commercial fitness equipment service and repair needs. Our factory-certified technicians, rapid 24-hour response times, comprehensive OEM parts inventory, and 96% first-visit resolution rate ensure minimal downtime and maximum performance for your facility.
- New York
- New Jersey
- Connecticut
- Florida