About StairMaster
StairMaster, established in 1983, has been a pioneer in the commercial fitness industry. With their commitment to innovation, quality, and performance, StairMaster has consistently delivered innovative, high-quality fitness products to commercial gyms worldwide, creating the gold standard in stair climbing fitness equipment.
For over four decades, the StairMaster brand has become synonymous with intense, effective workouts. From the original step machines to today's advanced StepMills with OverDrive Training Mode, StairMaster continues to push the boundaries of cardiovascular training with equipment that delivers real results for users and exceptional durability for facility owners.
At Xercise Fitness, our professional fitness equipment technicians are highly trained in servicing all types of StairMaster equipment. With years of experience working with these premium machines, we provide comprehensive maintenance, repair, and installation services to keep your StairMaster equipment performing at its best for years to come.
Why Choose StairMaster?
StairMaster equipment stands out in the commercial fitness industry for several key reasons:
- Superior Workout Efficiency: Delivers one of the most calorie-burning, strength-building workouts available, maximizing results in minimal time.
- Commercial Durability: Built to withstand the demands of high-traffic commercial environments with robust frames, premium components, and meticulous engineering.
- User-Focused Design: Ergonomic features like the widest/deepest steps and lowest step-up height ensure comfortable, safe workouts for users of all fitness levels.
- Proven Results: Decades of research and refinement have created machines that effectively target major muscle groups while delivering exceptional cardiovascular benefits.
- Iconic Status: The instantly recognizable StairMaster brand attracts members and adds prestige to any fitness facility's equipment lineup.
StairMaster Equipment Categories
StepMills
Iconic revolving staircase machines like the Gauntlet and 10G series, providing intense cardio and lower body workouts.
View StepMillsSteppers
Traditional steppers offering effective, low-impact cardiovascular training with various resistance levels.
View SteppersHIIT Products
High-Intensity Interval Training equipment including the BoxMaster® and HIITMill® for explosive, full-body workouts.
View HIIT ProductsAirFit Bikes
Air-resistance bikes designed for high-intensity training, providing a challenging upper and lower body workout.
View AirFit BikesStairMaster Advantages
Ergonomic Design
Widest and deepest steps in the industry with the lowest step-up height for maximum comfort and accessibility.
OverDrive Training
Innovative HIIT-focused training mode that simulates load resistance for extreme intensity workouts on the 10G model.
Quiet Operation
Advanced drive train technology ensures whisper-quiet operation even during the most intense workouts.
Commercial Grade
Premium components and construction designed specifically for high-traffic commercial environments.
Workout Variety
Multiple workout programs and resistance levels to accommodate users of all fitness levels and goals.
Space Efficiency
Compact footprint delivers maximum workout impact while minimizing floor space requirements.
What Our Clients Say
Our members absolutely love the StairMaster StepMills Xercise Fitness installed. They are always in use and have become a highlight of our cardio floor. The service and support from Xercise Fitness has been exceptional, keeping our machines running perfectly.
General Manager, City Fitness Club
StairMaster Equipment Repair
Our factory-trained technicians are certified to diagnose and repair all types of StairMaster equipment. With years of experience working with these iconic machines, we can quickly identify issues and implement effective solutions to get your equipment back in service with minimal downtime.
StepMill Repair
- 10G StepMill
- Gauntlet 8G
- Gauntlet 4G
- StepMill 7000PT
- StepMill 5
- StepMill 3
Stepper Repair
- Stepper 7000PT
- FreeClimber Series
- Legacy Stepper models
- Resistance system issues
- Step arm and pedal repairs
HIIT Product Repair
- BoxMaster®
- HIITMill® & HIITMill X®
- AirFit Bike™
- Drive system and resistance repairs
- Frame and structural integrity checks
Common Repair Services
- Drive system and motor repairs
- Console and electronic diagnostics
- Step mechanism overhauls
- Belt and chain replacements
- Bearing and bushing replacements
- Safety system checks
Preventive Maintenance Programs
Regular maintenance is essential to maximize the lifespan and performance of your StairMaster equipment. Our preventive maintenance programs help you avoid costly repairs and equipment downtime.
- Step & Chain Inspection: Thorough examination of the revolving staircase or step mechanism, including chain tension, lubrication, and step integrity.
- Drive System Service: Regular cleaning, lubrication, and adjustment of motors, alternators, and drive belts to ensure smooth and efficient operation.
- Console & Electronics Check: Diagnostics of electronic components, software updates, and calibration of display readouts for accuracy.
- Safety System Verification: Testing of emergency stops, handrail stability, and other safety features to ensure member protection.
- Detailed Cleaning: Comprehensive cleaning of internal and external components to prevent dust buildup and premature wear.
Our maintenance programs are customizable to fit your facility's specific needs, schedule, and budget. By investing in regular preventive maintenance, you'll extend equipment life, reduce repair costs, improve user experience, and protect your investment in StairMaster equipment.
Ready to Optimize Your StairMaster Equipment?
Whether you need expert repairs, preventive maintenance, or are looking to purchase new StairMaster equipment, our team is ready to help. Contact us today for prompt, professional service.